Three Pillars Help Desk Software
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Three Pillars Help Desk Software
Designed especially for Internet marketers, bloggers, Ebayers, affiliate marketers, authors, and infopreneurs…
Spend less time on your business, and make more money by providing high quality, professional service which creates long-term repeat customers!
Quickly Tame All Of Your Customer Support Challenges!
Click here to learn more
- Create ticketAllows the user to enter their full name, email address, a subject for the ticket, their message and forces them to enter a CAPTCHA (all they have to do is read a few characters and numbers from a small image to prove they're a human - this stops SPAM bots in their tracks!).
The ticket is created in the database and a Ticket ID is returned to the user, so they can come back to the site at any time in the future to check the status of their support request.
- Check ticket statusonce the user enters their email address and Ticket ID, they can view the entire ticket history - their messages along with all replies from the administrator(s).
Of course, they have the option to add a new reply to the ticket on this page.
- Super Admin (You) and AdminsGive different people password protected access to different categories and different levels of your help desk. You decide who can read and respond to which help tickets. You decide who can change system configurations. You decide which drop-down "One-Touch Responses" each admin can use or edit. You decide which admins can add templated responses to which category, who can add to your FAQ, etc.
Fundamental part of running a successful business and a support desk is essential to be successful in the long term, order your copy now, and invest in your business future!
Click here to order
Three Pillars Help Desk Software
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